Terms of Service

Booking Deposit and Payment: The Client shall make a booking fee as per the contract to retain the date and time to perform the services specified in the contract.

Cancellation: Cancellations are to be made according to the contract of the shoot that was booked. All shoots, aside from weddings, have a 14-day cancellation period. All cancellations made after the 14-day cancellation period will only be able to reschedule or use the amount for credit towards future shoots. All 50% retainer fees are non-refundable. Weddings have a 90-day pre-wedding cancellation window. Any cancellations made after 90 days will not get the retainer fee refunded. 30 days prior to the wedding, when the final payment is due, cancellations are not refunded. Clients can only reschedule for a different date. If Julianna Palumbo does not have the date available, all payments will be transferred to a credit that can be used for other shoots. 

Photographic Materials and Copyright: All photographic materials, such as original RAWs, shall be the exclusive property of the Photographer. The Photographer shall own the copyright in all images created and may use the work for samples, contests, exhibitions, advertising, and self-promotion. Usage outside the bounds of this agreement will require the Client’s consent.

Client’s Usage: The Client is obtaining prints for personal use only, and shall not sell said prints or authorize any reproductions thereof by parties other than the Photographer. If Client is obtaining a print for reproduction, Photographer authorizes Client to reproduce the print only as set forth under Special Usage Requirements. In such event, Client shall request that a copyright and credit notice for the Photographer be placed adjacent to the photograph on publication but shall have no liability if the publication refuses or omits to do so.

Social Media: This clause applies to all social media, including Facebook and blogs. When published online it is required that a citation of the photographer be made. The client agrees that they will under no circumstances alter any photographs that are placed in public on the internet. The client agrees to be responsible for any family member or friend who posts our photographs online and agrees that they cannot be cropped (with the exception of the forced cropping for Facebook’s Timeline), altered in color, or edited in any way.

Failure to Perform: If the Photographer cannot perform this Agreement due to a fire or other casualty, strike, or other cause beyond the control of the parties, or due to the Photographer’s illness, then the Photographer shall return any funds previously paid to the Client but shall have no further liability with respect to the Agreement. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Photographer fails to perform for any other reason, the Photographer shall not be liable for any amount in excess of the retail value of the Client’s order.

High-Resolution: Images deliverable in High-Resolution (known as High-Res) are 300DPI with 3000 Pixels in the longest edge.

Julianna Palumbo Photography keeps client files for up to 2 years after the photography session and is not liable for any claims after this period. All client files will be deleted and backups will be purged after this period.

Liability: It is the client’s responsibility to take care of the children; Julianna Palumbo Photography will not accept any responsibility due to any accident to children or damage to public or private properties during the photo shooting or consultation session.

The client accepts that all photographs will be taken and edited at the photographer’s discretion based on the photographer’s experience and artistic view. If the client has special requests shall create a “shot list” of all shots that they require.

All deliverable images as per the contract will have standard image editing (including light skin retouching, light, and color adjustments). Any extra edits requested by the client will cost the client $15 per image if accepted by the Photographer. Extra image adjustments include (changing the size of the body or parts of the body, replacing parts of the body from another image, changing the color of parts of the body, extra skin retouching, replace or swapping the background). It is also understood that unless hair and makeup are included in the contract, Photographer is not responsible to fix hair or skin, or makeup problems.

It is understood that Photographer is not responsible to fix photos to cover parts of your body that you do not wish to be seen in the photo unless it was confirmed with the photographer in writing.

The photographer(s) will be allowed (one) 20-minute break at their own discretion, and bathroom breaks when necessary. Each photographer will be provided a full guest meal for any photography session lasting longer than 5 hours. If no meal is provided, the photographer(s) reserves the right to go off-site for a meal for 45 minutes.

It is understood that it is the client's responsibility to inform the Photographer by email of any date or location changes (including but not limited to wedding dates, travel accommodations, or family-related emergencies).

Photo Cooperation: In the event that the family/guests are taking photos, Julianna Palumbo Photography is not responsible for obstructed photos or photos ruined due to separate flashes going off or due to any other behavior from guests. Julianna Palumbo Photography is not responsible for obstructed or ruined photos due to activities by other vendors and venue staff.

All communications with the Photographer or the Studio shall be made in English and in Writing (Mail, Email, or SMS).